RETURNS & EXCHANGE

At Erobold, we are committed to ensuring customer satisfaction. If you need to return an item, please review our policy below.

Items must be unused, unwashed, and unaltered, with original packaging and tags intact.
Return or exchange requests must be made within 2 days of delivery.
If you receive an incorrect, defective, or damaged item, notify us within 2 days with photographic evidence.
Erobold reserves the right to inspect returned items before approving a refund or exchange.

For hygiene reasons, the following items cannot be returned or exchanged unless defective upon arrival:

Please provide:

Once the return is received and approved, refunds will be processed within 24 hours:

Online Payments: Refund credited to your bank account within 5-7 business days.
Cash on Delivery Orders: Refund via NEFT/IMPS upon submission of bank details, processed within 2-5 business days.
Store Credit: Option to receive store credit for future purchases.

Refunds are issued only after the return is received, inspected, and approved.

Do not return items without confirmation. Unauthorized returns may be rejected.
A ₹100-₹300 charge may apply for returns, exchanges, or reattempted deliveries, depending on the reason and product.
Returned items must pass inspection to qualify for a refund. Used or damaged items are not eligible.
Refunds are provided as store loyalty credits for future purchases.
If return pickup is unavailable in your area, you may need to self-ship the item.
Only products purchased directly from Erobold’s official website are eligible for return.

Erobold reserves the right to modify this policy at any time. Changes take effect immediately upon update.

By placing an order, you agree to the terms outlined in this policy.